Connect with us

Making smart homes easier is what we're here for.

Whether you're just getting started or already have a house full of smart devices, you're always welcome to ask questions.

Meet Sophie, our digital assistant

We think Sophie is pretty smart — give her a try!

Call 04 6806 2390 anytime 24/7 and ask Sophie anything about smart homes, our products, compatibility, setup, or something you simply don't understand yet. She's there to help make smart home technology a little easier. Sophie doesn't know everything and sometimes she makes stuff up but with every mistake we train her a bit more.

During business hours, Monday–Friday, 8am–5pm AEST (Sydney time), if Sophie can't answer your question, she can transfer you to one of our team. If we're unavailable, she can take a message and we'll get back to you.
Prefer to speak with a real person? Just tell Sophie "I'd like to speak to a human." but not at 2am

We're real people too

We're based in beautiful Port Macquarie, NSW, and we're always happy to help.

Whether you're deciding which smart home products are right for you, need help getting something working, or simply have a question before you buy, please get in touch.

For direct human assistance, call or text us on 04 2337 1752, Monday–Friday, 8am–5pm AEST (Sydney time). If we can't answer straight away, send us a txt message and we'll get back to you.

You can also use the Support tab on this page for Instant Answers and Chat, or send us a message using the Contact Form below.

Products we stand behind

Our products are tested here in Australia and selected to meet the relevant Australian and New Zealand certification requirements. Every product is also backed by Australian consumer law and a minimum 12-month replacement warranty.

Most importantly, if you have a problem, talk to us. We'll do our best to help get it sorted.

Warranty and Returns information