Welcome To Your Smart Home Journey

You're only a few steps away from enjoying your new EyZEE® smart home.

Whether you've purchased a single smart switch, a house full of Zigbee downlights or a complete smart home package, this page will guide you through the setup process step-by-step.

Most customers are surprised to discover that setting up a Zigbee smart home is easier than they expected.

Our goal is simple: Making Smart Easy™

You'll find setup guides, videos, troubleshooting tips and support resources below. Follow the steps in order and you'll be up and running in no time.

What Happens Next?

Most customers start with a few smart devices.

Then they discover the real magic of a smart home:

  • Smart lighting scenes
  • Automations and schedules
  • Motion sensors
  • Wireless two-way switching
  • Voice assistants
  • Home Assistant integration

The beauty of Zigbee is that you can start small and expand over time. There is no need to do everything at once.

Sophie our smart digital assistant

Need Help?

Talk to Sophie, our AI Smart Home Assistant.

Call Sophie on 04 6806 2390 any time.

Sophie is available 24/7 and is constantly learning. Every question helps us improve her knowledge so she can better assist future customers.

If Sophie can't help, Ian and Kim are only a phone call or email away.


Your First Four Steps

Smart Life App QR code
  1. Download the Smart Life App using the QR code.
  2. Create your free account and log in.
  3. Connect your Zigbee Hub to power and your router.
  4. Pair your Zigbee devices and start exploring your smart home.

Hub placement tip: Your Zigbee hub is the brain of the system. For the best performance, place it in a high, central location where possible. The hub connects to your Wi-Fi router with a network cable and is powered by USB or 12V DC.

Need help with any of these steps? The setup videos and guides below walk you through the entire process.


Getting Started Guides

USEFUL PDF GUIDES 

  1. START HERE >>How to setup app and install smart devices PDF 
  2. How to RESET your device to enter pairing mode
  3. TUYA Smart Life App User Manual
  4. Information for your builder

VIDEO TUTORIALS

  1. How to connect and setup wired hub to the WiFi router
  2. Setup wired Zigbee gateway hub
  3. Setup Matter-Thread-Zigbee Hub(Zemismart M1)
  4. Setup colour downlights in App
  5. Setup two way EyZEE switching in the SmartLife app
  6. How to PAIR your Zigbee downlight to the app
  7. Setup and control Zigbee colour downlights
  8. How to PAIR Setup and control EyZEE smart switches

DEVICE SPECIFIC SETUP GUIDES

  1. Decouplar™ 1 gang change couple mode
  2. Decouplar™ 2-3 gang change mode tutorial
  3. Decouplar™ 4 gang change mode tutorial
  4. Decouplar™ 5-6 gang change mode tutorial
  5. Decouplar™ switch instruction manual
  6. Setup wireless TWO WAY switching through the app
  7. Scene switch setup and function
  8. QuadPro 4 channel switch (coming soon)
  9. Electrician guide to Two-Way switching
  10. Fan-Light Switch AC fan wiring diagram
  11. Zigbee smart door lock setup guide



For more guidance that is regularly updated visit Info Hub

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